How do I return an item?
Easiest Return Policy in the biz. Guaranteed--
We understand that when buying online you might not always get what you thought you wanted. There is always that chance that something might not fit right or not be the exact color you wanted. Whatever the issue may be, if you are unhappy with an item we will take it back for a full refund (minus shipping) within 60 days from the date you received it. Items must be new, unused and unwashed (remember we will have to re-sell this item). All you have to do is simply fill out the supplied return form (comes packed with your order) and mail the merchandise back to us, and THAT'S IT! As soon as we get your product back, the return is usually processed within 1-3 business days and a confirmation is sent to you via email.
Exchanges: If you'd like to exchange an item, just return it by following the Return Policy guidelines and place an order for the product you want instead.
---Other Return Notes---
Partial returns on orders that receive the 'free shipping' or the 'free ship' discount will be credited the line item price. If the entire order is returned, all that can be refunded or credited is the subtotal amount of the order and the shipping charges will not be refunded.
If it is noted in the item description that the item is final sale (usually only on USED merchandise) no returns can be made on these items. Returns on dyed products are only refundable for store credit of the product value (not including the dye job).
Please take note that some parts may be challenging to install. We are more than happy to work with all of our customers over the phone or via e-mail to aid with installation. If you are unable to meet the challenge of installation, you are still more than welcome to return the item, but we will not cover shipping charges because in this instance it is not the fault of Aggressivemall as we do offer installations for a fee.
Modification of parts such as dye, cutting and any other special work that requires additional modification is not exchangeable or refundable.
We do not regularly accept returns on used merchandise (this excludes defective items). If you choose to return used items for any reason other than a determined defective, we reserve the right to refuse the return. If we do keep the return the restocking fee for used merchandise starts at 30%.
99.9% of our returns are processed and credited flawlessly in full without any issues, but in some rare instances returns may be subject to a 15% restocking charge which is only charged to customers that abuse our return policy. Please note that this restocking fee is for our own safety. Master Card / Visa/ American Express & Discover terms are superseded by Aggressivemall terms. The 15% covers excessive labor and credit card processing fees.